Privacy Policy

Privacy Policy for By Ayaa

Effective Date: 04.09.2025

At By Ayaa, we value the privacy and protection of personal information for all users, especially children, and are committed to ensuring your privacy is safeguarded. This Privacy Policy outlines how we collect, use, disclose, and protect personal information that we gather through our website at www.byayaa.com.au

1. Information We Collect

We may collect the following types of information when you visit our website:

- Personal Information: This includes information such as your name, email address, postal address, phone number, and payment details (if applicable). If you provide information about your child, we may also collect their name, date of birth, and other information necessary for fulfilling your order or providing services.

- Non-Personal Information: This includes details such as browser type, IP address, and other technical data that helps us improve the functionality and performance of our website.

2. Collection of Children's Personal Information

We understand the importance of protecting children's personal information. If you are under 16 years of age, we encourage you to consult with your parents or guardians before providing any personal information on our Site. We will not knowingly collect personal information from children under 16 without parental consent. If we learn that we have collected personal information from a child under 16 without the necessary consent, we will take steps to delete that information.

3. How We Use Your Information

We may use the personal information we collect for the following purposes:

- To provide and improve the products and services you request, including processing orders.

- To respond to your inquiries, comments, and feedback.

- To send you marketing communications, promotions, and updates about our products, services, and events (only with your consent).

- To comply with legal obligations and enforce our terms and conditions.

4. Sharing Your Information

We may share your personal information in the following circumstances:

- With service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery services). These third parties are obligated to protect your information and only use it for the specific purpose for which it was shared.

- In compliance with legal obligations: We may disclose your personal information to comply with legal requirements, enforce our terms of service, or protect our rights, property, or safety, or that of others.

5. Data Security

We implement reasonable security measures to protect your personal information from loss, misuse, and unauthorised access or disclosure. However, no website or internet transmission is completely secure, so we cannot guarantee the absolute security of your personal data.

6. Your Rights and Choices

Under Australian law, you have the following rights concerning your personal information:

- Access: You can request access to the personal information we hold about you.

- Correction: You can request to correct any personal information that is inaccurate or incomplete.

- Deletion: You can request the deletion of your personal information, subject to legal requirements.

- Opting out of marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. These technologies may collect non-personal information, such as your browsing habits, to help us understand how you use our website and improve our services. You can adjust your browser settings to block cookies, but please note that some features of the website may not function properly without them.

8. International Data Transfers

As we are an Australian business, your personal information is primarily stored and processed in Australia. However, if we use service providers outside of Australia, your personal information may be transferred and processed in other countries. We will take appropriate measures to ensure that your data is protected in accordance with Australian privacy laws.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at:

By Ayaa
hello@byayaa.com.au
www.byayaa.com.au